Asset managers can train the various employees involved in engagement activities so that they incorporate the key principles of the VOICE method.
The operational application of the method does not require development of new tools; it can be carried out using an Excel spreadsheet, facilitating monitoring from the launch right through to the final reporting for each engagement.
Furthermore, the framework enables the optimisation of resource allocation and allows a focus on engagements that are more likely to succeed (e.g. identifying converging loops). Finally, the method also covers collaborative engagements, which can be an effective way of participating in engagements despite limited resources.
This framework has been designed to facilitate the collection of data relating to engagement activities by asset owners : once adopted, the framework will enable asset managers to reduce the time spent preparing reports that vary from one client to another.